Reporting to the CEO and management team, the Chief Operating Officer will oversee an operations team of approximately 250+ employees spread throughout Georgia and South Carolina primarily. The COO will provide leadership, management, and vision to ensure that the company delivers exceptional operational outcomes to meet agreed upon growth objectives.
Specific Responsibilities & Key Deliverables:
Drive quality and profitability to meet or exceed company objectives
Create clarity of roles and full accountability for performance of the business in terms of top line growth and efficiency (earnings) that are sufficiently predictive to enable near real-time intervention into problem areas
Assess organizational structure and recommend changes for optimization and efficiency
Develop appropriate KPI’s to measure and predict performance top line growth, efficiency, etc.
Partner with senior leadership team to evaluate current strategies of organization to ensure continued growth and success
Continually drive innovation within operations
Champion the recruiting, selecting, orientating, training, coaching and disciplining of the operations team as needed
Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
FUNCTIONAL skills/experience needed:
Field services leadership experience (distributed team)
Operations team leadership
Proven experience in process strategy and implementation
Organizational assessment and strategy
KPI development and management
Experience working in highly complex organizations
Recruitment, selection and on-boarding/training
INDUSTRY Experience: Construction Services
Commercial and Industrial new construction
Non-Residential (commercial) construction
Industrial Plant and Equipment Relocations
Specific specialty contracting: Mechanical, Electrical, Plumbing, Millwright & Rigging
STAGE of Company Experience
Emerging/growth phase of company development & rapid revenue growth, $50-$150M+
MANAGEMENT & Leadership Experience
Experience reporting to CEO/President in past
Experience leading construction professionals
Successful history meeting and exceeding KPI’s and key metrics for organizations
Passion for and prior history of creating high performing teams
“Player-coach” approach to management/leadership
Defined by others as smart, capable, hands-on, energetic, and someone who possess a strong entrepreneurial spirit
Building scalable management processes without suffocating innovation/speed
Finally, this individual should have as many as possible of the traits required to succeed in this leadership position:
High levels of intelligence, analytical strength and conceptual ability.
The ability, and willingness, to set and communicate high standards for professional staff and to hold people accountable for their performance; at the same time, sensitivity to, and insight into individuals’ capabilities and development needs, and the combination of firmness and likability that all good leaders possess.
Decisiveness when necessary, coupled with a willingness to seek input and build consensus as much as possible.
Excellent writing and speaking skills; this individual must be able to communicate complex ideas and information clearly and concisely.
Outstanding planning and organization skills.
Good strategic instincts and long-term vision; the ability to address both big-picture issues and detailed, day-to-day management concerns.
A sense of ownership, not just of his or her own work, or that of their department, but a sense of ownership for the company as a whole.
Demonstrated success as a people leader, including the ability to set and gain buy-in for strategic direction and vision, attract, hire, retain, and develop high performing teams, and establish an engaging culture of accountability, quality, and customer focus.
Demonstrate professional behavior and actions consistent with the companies values
About The Sack Company
A large mechanical, electrical, plumbing, millwright & rigging construction contractor in the Coastal Georgia and South Carolina market. Project portfolio includes large new construction and renovations in the $1 million to $10 million range for both the public and private sector including: manufacturing and distribution facilities, hospitality, government facilities, educational facilities and industrial facilities. Average revenues exceed 50 million. Open since 1945, the company has earned a position of recognition in the construction industry as one of the most competent firms in Mechanical Contracting in the regions it does business.