Consulting Services, Information Technology, Software, Other
4 Year Degree
The Viewpoint Vista Software Consultant is responsible for managing Viewpoint Vista software consulting engagements with our clients. This will include the setup of new clients, as well as support for existing clients. This position serves as liaison between the company and the client in order to ensure that all targets and requirements are met and that projects are successfully completed.
Knowledge of Viewpoint Vista is an absolute must but we will consider other ERP package experience if you have the rest of the skills we are looking for.
Essential Duties and Responsibilities
Analyze customers’ business requirements and objectives; develop a project design to meet customers’ implementation needs.
Estimate time frames, quality and quantity of resources required to successfully implement project; develop project plan incorporating all project variables
Manage protect documentation
Provide consulting services related to use of software applications such as business process review, planning sessions, setup, testing, readiness assessment, data import/conversion, custom report needs and documentation
Develop and maintain a high level of knowledge of the Viewpoint Software package and remain an expert. Perform proper due diligence while analyzing the client’s challenges and needs of the software.
Interact directly with clients of all knowledge levels, and at any level in their organization
Mentor other consultants
Other duties as assigned.
•Ethics and Values – adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches
•Process Management – good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources
•Problem Solving – uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answer
•Business Acumen – knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace
•Presentation Skills – is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working
•Approachability – is easy to approach and talk to; spends the extra effort to put others at ease; can be warm pleasant and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it
•Perseverance – pursues everything with energy, drive and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks
•Perspective – looks toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can think globally; can discuss multiple aspects and impacts of issues and project them into the future
•Planning – accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results
•Motivating Others – creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person’s hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with
Education, Qualifications & Experience
•Bachelor’s degree in Business Management or Accounting
•Subject matter expertise in accounting principles and practices (e.g., payroll, accounts payable, accounts receivable, inventory, purchase orders, general ledger) and construction project management (e.g., project set-up via estimate, project buy-out, project documents, project change orders, job costing, job billing)
•Seven years software consulting experience
•Knowledge of Viewpoint Vista is an absolute must but BIG will consider other ERP package experience (Sage or CMIC) if you have the rest of the skills
•Client management experience
•Microsoft Office experience
•Experience working with application developers
•Current state issued driver’s license and proof of insurance
Together We Are BIG
If you were to ask the CEO of BIG what the biggest asset of the company is, he’ll tell you it’s the employees. We pride ourselves in not only our corporate culture, but more importantly, our people. Everyone works together to demonstrate and meet our core values – what our culture revolves around.
Join our mission in providing leadership to the IT industry by bringing safe, reliable and understandable solutions to clients – all while growing on a personal and professional level.
Together, we create a great team.
Awards & Recognition:
Best Places to Work in PA: 2017, 2018, 2019, 2020 (Central Penn Business Journal)
Reader Ranking Awards, (Central Penn Business Journal)
Top Winner – Software Development Company (2019)
Top 3 IT & Tech Support Companies (2018, 2019, 2020)
Top 3 Data Management and Protection Companies (2019, 2020)
Top 3 Cybersecurity Companies (2020)
Top 3 Software Development Companies (2020)
Top 250 Private Companies in Central PA, 2018 (Central Penn Business Journal)
Health Benefits: Medical, Dental, Vision
401K Including Company Match
Flexible Spending Account
Professional Development and Certifications
Here What Our Team Has to Say About BIG.
“What I like most about BIG is the people. It’s hard for me to believe I’ve been at BIG for 17 years and I think my fellow employees have a lot to do with that.” Sheridan Palmer
“The best part about BIG is that every day is different and I work with some pretty amazing people.” Andrea Shue
“The people who work for BIG is what I like most. They are a talented group of people I am so proud to be associated with.” Ken Jones
Telecommuting is allowed.
About Business Information Group
Business Information Group, Inc. (BIG) is a leading IT consulting firm based in York, Pennsylvania. Co-Founders and brothers, John and Scott Dolmetsch grew up during the PC revolution and started programming computers in the early 1980’s. What started out as two brothers tinkering around in their basement and networking for friends soon became a bona fide business.
Incorporated in 1992, BIG provides clients with quality services in network design and implementation, virtualization, wireless communication, and software consulting. A wholly-owned subsidiary, BIG Wireless LLC (BIG Wireless), was created in 2005 to specialize in wireless services while leveraging BIG’s networking and telecommunications expertise.
BIG’s four project teams include more than 100 experienced professionals who competently evaluate technical challenges, integrate core technologies, and orchestrate project execution on a daily basis. Our project teams include our Wireless Communications team, our Networking & Security team, our Software Consulting team, and our Network Operations Center (NOC) team. All four collaborate on projects to exceed client expectations.
Our Wireless Communications team desig...ns, builds and manages large, indoor and outdoor, wireless networks for data and VoIP. BIG Wireless possesses an in-depth knowledge of wireless and network design and implementation with extensive experience in the education, transportation, government and venue space.
Our Networking & Security team and our Software Consulting team provide hardware sales and service, cyber security training & prevention, network security consulting and implementation, custom reporting, application development, ERP implementation & training, and database services to businesses of all sizes regionally and nationally.
Our NOC team provides 24/7 remote monitoring and management of customer networks.